• MacBook Air and Mac USB-C ports will not be supported
• Boot Camp and a licensed version of Windows (please see above for acceptable Windows operating systems) MUST be installed. Please note that Arise Technical Support WILL NOT be able to provide assistance with the installation of Boot Camp and/or Windows or any questions related to it.
|CPU Speed||Intel Core i5 2.7 GHz processor or better|
|Hard drive||20 GB or more of available space
60 GB or more of total space
|Memory||4 GB of RAM or better|
|Operating system||MAC OS X 10.10 Yosemite or higher See page 2 for acceptable Windows operating systems|
|Standard connection and speed||Hard-wired connection (no wireless) Minimum 10 mbps download / Minimum 3 mbps upload|
|Minimum latency threshold||120 milliseconds (ms)|
|Monitor recommendations||1280 x 1024 (SXGA) screen resolution
1920 x 1080 (Full HD or 1080p)
Dual monitors may be required on some client programs
Dual monitors are not supported on programs that use the Arise Secure Desktop (ASD) device
|Please note: These requirements are minimum requirements for use of the Arise Platform only. Certain client programs may have increased, or additional, requirements. Please review all opportunity announcements carefully for details regarding such requirements.
Agents must service on the computer they use to perform the PC Scan at time of enrollment. If it is determined the computer is different than the one used at time of enrollment, and it is incompatible with the client program, neither a refund nor a voucher will be issued.