MAC Requirements

• Macs must have an Ethernet port
• MacBook Air and Mac USB-C ports will not be supported
• Boot Camp and a licensed version of Windows (please see above for acceptable Windows operating systems) MUST be installed. Please note that Arise Technical Support WILL NOT be able to provide assistance with the installation of Boot Camp and/or Windows or any questions related to it.

CPU SpeedIntel Core i5 2.7 GHz processor or better
Hard drive20 GB or more of available space
60 GB or more of total space
Memory4 GB of RAM or better
Operating systemMAC OS X 10.10 Yosemite or higher See page 2 for acceptable Windows operating systems
Standard connection and speedHard-wired connection (no wireless) Minimum 10 mbps download / Minimum 3 mbps upload
Minimum latency threshold120 milliseconds (ms)
Monitor recommendations1280 x 1024 (SXGA) screen resolution
1920 x 1080 (Full HD or 1080p)

Dual monitors may be required on some client programs
Dual monitors are not supported on programs that use the Arise Secure Desktop (ASD) device
Please note: These requirements are minimum requirements for use of the Arise Platform only. Certain client programs may have increased, or additional, requirements. Please review all opportunity announcements carefully for details regarding such requirements.
Agents must service on the computer they use to perform the PC Scan at time of enrollment. If it is determined the computer is different than the one used at time of enrollment, and it is incompatible with the client program, neither a refund nor a voucher will be issued.