RETAIL ELECTRICITY PROVIDER CLIENT

1099 Contractor
Virtual
Posted 2 years ago

It doesn’t get bigger or more electrifying than this!

Provide work at home customer service and inbound sales support to the top retail electric provider in Texas.

What to Expect

Current Customer Scope of Services
• Review, analyze and respond to customer billing inquiries
• Upsell eligible customers home warranty solutions
• Resolve customer issues or questions
• Processing payment deferrals
• Attempt to save customers who may be moving, unhappy with
the plan or current rate

New Prospect Scope of Services
• Quickly identify customer needs in first few minutes of the call to
offer the appropriate plan
• Accurately enroll the customer in the correct plan

Interested in this opportunity?

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Job Features

Job CategoryFILLED - PENDING APPROVAL TO RE-OPEN

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